Author Archive

Between a Rock and a Hard Place: The Reference Question

When someone leaves your employ your relationship with them is far from over. Former employee’s future job opportunities depend on the references from their past employers and the stakes can be very high. A good reference can mean unlimited opportunities but a poor reference can be the equivalent of being “blacklisted.” Just […]


Creating A Showcase For Your Place

Your vision is the primary message for your small business. The thoughts, insights, and aspirations you have for your business paint the picture of your organization that you want the world to see. The methods for spreading this message are numerous and each has its own strengths and weaknesses. But one way […]


Getting to Know You: Your Ezine at Work

In the days when customers would walk through your door, the first thing an entrepreneur would do is introduce themselves. “Hi, I’m John, what can I do for you today?” A warm handshake, a smile, and the customer relationship was established. This relationship is something that any salesperson will tell you, is […]


Inspire to Lead and Lead to Inspire

Inspiration comes at both ends of the leadership equation. Leaders are called to guide and lead from many different directions but there is always an element of emotion and inspiration. The call to act as a motivator, guide, teacher, and mentor is usually the first step in a process whereby an individual begins […]


Defining Dynamic: Managing the Personalities in your Organization

The good manager learns from day one that maximizing your resources is essential to good organizational management. Whether it’s people, materials, or money, using the resources on hand is the difference between success and failure. No resource is more critical or more hard to manage than your most valuable asset,your people.
It is the […]


Forming a Mentoring Circle

More and more businesses are seeing the value of establishing mentoring programs for their employees but finding it hard to keep up with demand. Matching each employee with a mentor, with all the demands and responsibilities connected with the commitment, is a daunting task. One solution is to form a circle of mentors […]


Conflict: Beneficial or Just Risky Business

The stereotype that conflict is always detrimental is coming under attack from many researchers. There is a growing school of thought that conflict can stimulate an energetic and dynamic working environment that shakes apathy and compliancy to its core. However, there is an equally vocal group that finds conflict is always dysfunctional and […]


Boosting Your Sales by Boosting Morale: Employee Coaching

“Happy people sell more,” is a cliche that every manager hears but doesn’t really listen to. Good morale seems to have a trickle down effect and when a manager is happy, everyone is happy. But to boost sales, everybody has to be happy even when the manager is not. Morale building through […]


Can you Teach Leadership: Confronting Conventional Thought

Many people, including many colleges and universities, are firm in the belief that leadership is an inborn trait and cannot be taught as a field of study. This belief is rooted in the historical context of charismatic leaders who rose to leadership roles as a response to economic, religious, and political events. Looking […]


Building Relationships to Build Business

Attending networking events is probably the most natural venue for building relationships. But don’t limit yourself to scheduled networking events. In your day to day life don’t forget to present your business to everyone you meet. I once gained two clients while purchasing a mattress set. Everyone you meet is a […]